Support

Last updated: June 10, 2026 · personal-trainer-five-sand.vercel.app

We help coaches and clients use NetFit on iOS, Android, and the web. For account, privacy, or billing questions, contact us using the channels below.

Contact

  • Email: support@example.com
  • Operator: NetFit

Common topics

  • Sign in / password reset: use "Forgot password" on the login screen. Invited clients should open the invite email from their coach.
  • Apple or Google sign-in: use the same provider you registered with. Email/password accounts are separate unless linked in your profile settings.
  • Push notifications: enable notifications in device Settings for NetFit, then open the app once while signed in.
  • Coach–client linking: clients must accept an invite from their coach or enter a valid invitation code during registration.
  • Payments: billing between coaches and clients is handled by Stripe when enabled; contact your coach for refund questions.

Privacy & data requests

To access, correct, export, or delete your personal data, see our Privacy Policy. Account deletion is available in Settings → Account on the web app and in mobile Settings. We respond to verified requests within the timeframes required by applicable law (typically 30–45 days).

California residents: we do not sell personal information. See Do Not Sell or Share My Personal Information.

Health & safety

NetFit is not medical advice. Stop exercising and seek medical attention if you feel unwell. Coaches are responsible for professional standards in their jurisdiction.